Policies

Please note that once you place your order, I will process it as soon as possible.  I ship out orders on Saturdays via Priority Mail, which means you will typically receive your package by Tuesday or Wednesday of the following week.  If you need an order rushed, please notify me, and I will express it to you for an extra fee.
 
 
Returns:
If you are not completely satisfied with your jewelry, please contact me immediately. A full refund, excluding shipping, will be issued when the item is returned in its original, unused condition with the sales receipt. 
 
The item must be returned within 14 days of receipt. Please contact me immediately for shipping instructions before you return the item.  After the allotted time frame, all sales are final. Please mail items back with insurance - just in case it gets lost or damaged in the mail. * Please note shipping cost is not refundable.*
 
Repairs: 
All repairs and adjustments are made free of charge. Please contact me for shipping instructions.  I take great pride in my work, and offer a guarantee that if the piece should break or there are any issues, I will do what's necessary to resolve it.
 
Shipping: 
All orders are shipped Priority Mail with Delivery Confirmation via the US Post Office, Standard shipping rates apply.  I typically use the flat rate boxes, which for a small order is $4.95 to most of the US; I cover the cost of the Delivery Confirmation, which is approximately 60 cents extra, so that I can track the package.  I will post the USPS rates for larger flat-rate boxes at a later date.  Once the package ships, I email you the tracking information.
 
Payment Options: 
bliss accepts Credit Cards (Mastercard & Visa) and PayPal (starting in November).
 
Privacy and Security: 
Your privacy is very important to me.  I do not distribute your personal information to third parties for any purpose.  I appreciate your business and am committed to protecting your personal information as I would my own.

bliss uses industry standard SSL (Secure Socket Layer) encryption to protect data and during transmission. SSL ensures that communication, personal informationis not tampered with during transmission. SSL encrypts or scrambles any information sent from you making it virtually impossible to tamper with. The information is unreadable should anyone try to intercept it.

In addition, when you send a payment using Paypal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.
 
Sales Tax: 
A sales tax of 7% will be charged to all orders shipped within SC.  "We don't make the laws, we just follow 'em."  Outside of SC will not be charged the sales tax.  Note that my shopping cart automatically calculates the sales tax during the checkout process, I cannot waive it.
 
Custom Orders:
Please see my Custom Orders page for more information.  After a discussion of your needs, I will give you an estimate.  I typically require a 50% deposit to get started on the piece, and the balance is due upon completion.
 
Questions:
Please email me with any questions about my Policies.
 
 
Thank you for your business!!